Learning new things

Saturday, March 25, 2006

Customer Service

Aki's workshop was very interesting, because it persuaded me to think about own behavior as a customer. I know I'm a demanding customer and at the same time I'm a very reasonable and understanding. I also acknowledge good service by thanking the service provider. This session again educated me on how to deal customers as a client, to create new customers and to maintain the existing clients. All businesses are profit driven, so it is important to have customer service skills in order to attract more customers. I’m happy that I got an opportunity to be part of this session.


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